Salary: 12500 - £26500/annum £12500 + OTE £26500
Category: Customer Services
Job Type: Permanent
Job Location: Greater Manchester, North West
Posted on: 12/03/2010

Italian Customer Service Advisor Manchester City C



Italian Speaking Customer Service Advisor Manchester £12.5k + OTE £26.5 £££££



We are looking for confident and motivated team players with fluent Italian to service in-bound telephone calls, NO OUTBOUND SALES CALLS from our clients Head Office in Manchester City Centre.



First class communication, influencing and customer service skills are a pre-requisite; previous experience in travel is advantageous.



Using a bespoke reservation system, your primary responsibility will be handling incoming calls from our new and established customers to help them fulfil, their travel requirements by identifying their needs, promoting insurances, etc.



We offer an attractive package, which includes great incentive opportunities, comprehensive training, and the opportunity for career progression.



Essential & Desirable Skills



Italian (Mother tongue standard) and English Essential



Basic keyboard skills

Clear telephone manner

Attention to detail

Ability to enter notes on system clearly and concisely

Self motivation

To work on own initiative

Sales closing skills

High standard of customer service, Retail or Call Centre, Hotel & Leisure, etc

Sales experience

Travel background





Salary & Package:



Competitive starting salary £12,500 + Bonus potential up to £26,500 £££££

Four Weeks Annual Leave (paid)

Employee Discounts

Personnel Incentives!!!! Holidays, Weekend Breaks, Vouchers, etc.



Please forward your CV in Word Format via the link



Thank you

Aspex Recruitment Bilingual Division

Job Reference: 109143577
Contact Details: Aspex Recruitment